You will be responsible for the cost of returning a cancelled order to us. The refund will include any standard delivery charges paid. You then have a further 14 days from the date you notify the retailer of your cancellation to return the goods. In addition to our Returns Policy, under the Consumer Contracts Regulations of 2014, you have the right to cancel your order up to 14 days from the day you receive your goods if you are an online, mail or telephone order customer. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you receive a refund, the cost of return shipping will be deducted from your refund. You will be responsible for paying for your own shipping costs for returning your item, unless the item is faulty. With your details and reason for returning. To return your product, please mail your product to: If you need to exchange an item for the same item, please send us an email at and post your item to Cicli Sport Shipping We only replace items if they are defective or damaged.
#Cateye viz 450 full
Under the Consumer Rights Act of 2015 you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund.īut this right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later).Īfter the initial 30 days, you can't demand a full refund in the first instance, but you still have the right to a repair or replacement Exchange (if applicable) The item must be in the original packaging and returned with any accessories, labels and “free gifts” or bonus items. That means your item must be unused and in the same condition that you received it. To be eligible for a refund or exchange, goods must be returned in a re-saleable condition. If 30 days have gone by since your purchase, we cannot offer you a refund or exchange. Our Returns Policy gives you 30 days to return or exchange an item bought with a valid receipt. If you are unhappy with your item, please let us know.
To the extent that any provision in our Returns Policy conflicts with your statutory rights, your statutory rights will prevail and the particular offending provision in our Returns Policy will be deemed inapplicable. Your statutory rights are not affected by our Returns Policy.
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